Apple confirms iMessage bug, fix is on the way
Since the release of iOS 7 on September 18, a number of issues have been reported by the Apple community. The latest bug reported is a glitch which disrupts iMessage delivery.
Instead of sending as an iMessage, texts have either go unsent, unreceived or sent as SMS. Apple is aware of the issue and is working on a fix for an upcoming software update:
“We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update. “In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”
Some users reported that restarting their iDevices fixed their problem while others have no luck with the said method. We did some testing and found the following method works for us :
- Disable iMessage in Settings > Messages
- Reset the Network Settings in Settings > General > Reset
- Reenable iMessage in Settings > Messages
While the method worked for most iPhone users, some complained that the glitch reappeared after a few hours. It is reported that Apple is widely testing iOS 7.0.3, perhaps with a fix for our iMessage trouble?