Apple Sued Over Automatic iOS 7 Downloads on iOS 6 Devices
A California man is unhappy with Apple’s over-the-air iOS update mechanism on the latest iOS 7, and decided to file a small claims complaint against Apple’s CEO, Tim Cook in the Superior Court of California in San Diego on Thursday. The suit titled “Mark David Menacher vs. Tim Cook” where he is asking for the removal of the iOS 7 install file and $50 in remuneration.
“Apple’s disregard for customer preferences in relation to iOS7 is corporate thuggery. Steve Jobs was reportedly rough on company employees in pursuit of happy customers, but Tim Cook apparently cultivates a culture of contempt for customer satisfaction in pursuit of corporate profits. It is a policy that will eventually fail,” said Menacher in a statement.
After iOS 7 was released, some iOS 6 users discovered this feature last month which was designed to get users onto the latest version of Apple’s iOS software. Over-the-air updates totaling as much as 3GB of data are automatically downloaded when an iOS device is plugged in and connected to Wifi. Users permission is still necessary to install the new software update.
This is negligible for most users, as they don’t have to wait for the large download when updating to the latest software. But those who wish to remain with iOS 6 finds that they are stucked with large amount of data in their storage which cannot be removed by the user and there is no way to recover the storage space.